Privacy policy

We may collect personal information you provide to us through forms and emails, such as: Contact details (name, email, phone number) Communication preferences.

We may collect and process the following types of personal data:

• Identity Data: name, date of birth, and gender.
• Contact Data: address, email, and phone number.
• Health Data: relevant medical history and treatment information (with your explicit consent).
• Transaction Data: details of treatments, services booked, and payment details.
• Technical Data: IP address, browser type, and browsing behaviour on our website.
• Marketing Data: your preferences for receiving marketing or promotional updates.

We may collect your information in several ways:

• Directly from you when you make a booking, complete a consultation, fill out forms, or get in touch with us.
• Automatically, through cookies and analytics when you browse our website.
• Via trusted third-party platforms if you interact with our online ads or booking tools.
• Transaction Data: details of treatments, services booked, and payment details.

By entering your email you agree to receive updates from our company on all the latest news, updates and offers. You have the right to unsubscribe at any given time. We only use your data when there is a lawful reason to do so. Typical purposes include:

• To provide safe and effective treatments tailored to you.
• To understand your medical history and ensure your wellbeing.
• To process bookings, payments, and appointments.
• To send you updates, offers, or newsletters (if you have opted in).
• To comply with legal and medical obligations.

We do not share or disclose your personal information to third parties for marketing purposes. Under UK GDPR, our lawful bases include:

• ‍Consent: for marketing communications and handling sensitive health information.
  
• ‍Contract: to deliver services you have requested.
• Legal obligation: to maintain accurate medical records and meet regulatory requirements.
• Legitimate interests: to enhance our services and ensure the best client experience.

We never sell your data. We may share your information with trusted third parties, such as:

• Service providers like booking or payment platforms.Qualified medical professionals, if clinically necessary and with your consent.
• Regulatory bodies or legal authorities, where required by law.
• All third parties are required to handle your data securely and according to our instructions.
• We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
• However, no method of transmission over the internet or electronic storage is completely secure.

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

You can: Access, update, or correct your personal information Opt-out of receiving marketing communications.

Our website may use cookies and similar tracking technologies.You can adjust your browser settings to refuse cookies or indicate when a cookie is being sent. However, some website features may not function properly without cookies.

We may update this Privacy Policy from time to time.We encourage you to review this policy periodically.

If you have questions about our Privacy Policy, your personal information, or our practices, please contact us at email goes here